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PLEASE FIX ASAP! Oct 4, 2021 1:09 PM in response to elmofles. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. PS. provided; every potential issue may involve several factors not detailed in the conversations Same thing here using airplay with my demon amp after updating tvOS to 15. 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Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. User profile for user: Im hesitating recommending this to my clients as I will be dealing with service calls all the time. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. I did notice that by using passthrough the lip sync returned. Before its debut on Roku and Fire TV . Oct 5, 2021 6:16 AM in response to dangregory. I have Dolby enabled incl. I've reset my AppleTV and two homepods and it still won't sync. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Irritating I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Then we suggest checking the audio settings on your Apple TV. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. Vancouver22, User profile for user: Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. I can no longer set the audio output device to be my HomePod stereo pair. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Their mouths arent moving in sync with the sound. Those affected can try it as a potential workaround and see if it helps. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Any idea what the problem might be. No problem when the Apple TV is plugged on the TV but I lose ATMOS. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. You will receive a verification email shortly. A forum where Apple customers help each other with their products. Celkins0, User profile for user: Google discontinued the Chromecast Audio and Chromecast Ultra. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. I have an LG CX model and work in the AV industry. Still experiencing audio latency? Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. AppleInsider is one of the few truly independent online publications left. Source. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Please fix this apple! (I've tried disabling this, but no change in the sync issues). Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. 78. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. To start the conversation again, simply The "bad" ones are consistently bad, good ones always good. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. User profile for user: Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. provided; every potential issue may involve several factors not detailed in the conversations The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Hasnt been a problem in the past. You can't hear the test tone when airpods are connected. This thread leaves me to believe its not just my tv. Some viewers also experience choppy audio and video during playback on the app. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Been having issues with audio/video syncing with my new ATV 4K. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Apple TV 4K, Again, this was NOT an issue until my Apple TV updated. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. All of my devices are running 16.1 and everything is on the same Wi-Fi network. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. I just updated my Apple TV 4K and this same thing started happening to me today. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. But recent updates to the Plex app are likely to be the culprit on other platforms. Although it must be noted that no official ETA has been shared for the time being. Very disapointing. And this fix only lasts basically one day. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). In a 30 min show I'll have to do this 3-5 times. The sounds you hear when hovering over different apps lags significantly. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Interestingly, movie previews are apparently unaffected by the issue. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) This site contains user submitted content, comments and opinions and is for informational purposes Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Oct 8, 2021 11:21 PM in response to ayrtonoc. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Notably, some Nvidia Shield TV users are also facing this issue. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Wait until Apple TV downloads the update. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! It either starts buffering, loses sync with the audio track or loses audio altogether. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. It skips and the audio gout awry within 10 seconds and never catches back up. Id say the issue started about 2 months ago. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. This doesn't look like a fluke. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? The problem is that apple took out the option to calibrate all formats for 24hz. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Want to know more about us? DocMultimedia, call Heres how it works. I've just reinitialized the ATV yesterday with no luck. Try to check if your TV has one. All are using AAC audio codecs. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. To start the conversation again, simply This problem only happened after my Apple tv HD had it last update on September 20, 2021. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. Get the best of iMore in your inbox, every day! Does one sound better than the other? I had exactly the same issue. Before this, he worked in the technology field across different industries, including healthcare and education. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Delighted to have just upgraded my home cinema after about 14 years. Looks like no ones replied in a while. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. omissions and conduct of any third parties in connection with or related to your use of the site. Reportedly, the issue is limited to the Plex app. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. If you love what we do, please consider a small donation to help us keep the lights on. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Robs1978, User profile for user: Very frustrating. Any time this happened with mine, I would force quit the app & Restart Apple TV. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. It NEVER did this in any earlier OS. Brand names used in our stories are trademarks of respective companies. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. In the meantime, let us know if you have any question about the feature below. My device is set to auto update and is current. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco quaffle, User profile for user: Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. The Tom Hanks WWII movie . Yes, brutal sync issues with 14.5. The No. The result is oversaturated colors that give skin tones and hair a seemingly and our If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Only from Apple TVs to either of my receivers am I having this problem. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. Bryantrichar, User profile for user: Blackbeard456, User profile for user: If I convert the file to a massive mov it will properly play. What can I do? Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. However, plays fine on the actual server. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Copyright 2000-2023 M2N Limited E. & O.E. Same for me! Yep, same here. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. All postings and use of the content on this site are subject to the. Thats why I bought these. 1-800-MY-APPLE, or, Sales and SpWargo, call Oct 2, 2021 3:04 PM in response to aigars16. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. I have the same problem when trying to sync my Sonos speakers. Aug 12, 2021 4:25 PM in response to Ccastle84. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Play around with the value till the audio and video line up perfectly. Audio playback sounds really odd on a surround sound system. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. Brand names used in our stories are trademarks of respective companies. Apple TV 4K, I updated my HomePods and AppleTV HD to 14.2. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Before 14.5, the wireless sync tool did a great job, now it doesnt. Hope this helps. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. only. Is there a fix for this besides pausing, rewinding and playing again..? tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. The problem happens multiple times on every episode I play, currently NCIS. Again, this is only fixed by resetting the Apple TV. The video signal is processed by. I have to add +250 to 300ms to have the sound properly adjusted. Please refresh the page and try again. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. ayrtonoc, User profile for user: If you love AppleInsider and want to support independent publications, please consider a small donation. Sometimes it takes a couple of tries. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Oct 7, 2021 8:38 PM in response to Ccastle84. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Frustrating indeed. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. So this seems to be purely related to the stream being played back from the Apple TV. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. Shame on you Apple. Prior to tvOS15 this worked very well. Oct 6, 2021 7:15 PM in response to dfried1. ask a new question. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Under Calibration, click Wireless Audio Sync. This doesn't typically occur with Disney plus or streaming movies from iTunes. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. My device is set to auto update and is current. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Under Audio Return Channel, select Play Television Audio. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. 1-800-MY-APPLE, or, Sales and If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. There was a problem. Apple disclaims any and all liability for the acts, Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. If you depend on your devices, wait for the final release. I have the same issues on almost all my streaming apps recently. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. I can hear the clicks when moving between app tiles, or opening an app. One could get rid of the issue by switching to the Infuse client. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. NY 10036. Why is there no student checking it with some devices before they roll it out? Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. (I've tried disabling this, but no change in the sync issues). Hyper's new hub aims to be just what you need. A forum where Apple customers help each other with their products. any proposed solutions on the community forums. The lag seems to be a few ms, just enough to be annoying and create an echo. Once the audio starts to lag with the service, it continues to lag once I exit the app. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. With that said, there does exist a couple of nifty workarounds . The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Everything was just fine before the 14.5 update and now it's a shambles. aigars16. only. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. For now I try to downgrade to tvOS 14. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. This means that you wont experience the audio sync issue when watching through the Plex website. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter.