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Either way, the system has to maintain these higher capacities of well production, storage tanks, pumps, lines and so on, or be fined for non-compliance for violations of 30 TAC Section 290.45 of the TCEQs rules. {Y 9w,r, 6Q@4Og)nF9c"|A""?__ovt^o_dM`L2,s54#Pj0 362 0 obj The two businesses had been in a partnership in the past under one roof. A. endstream endobj 340 0 obj <. /CMapType 2 def The average daily flow for domestic use shall be calculated at the minimum rate of 100 gallons per day per capita (gpdpc) and an Equivalent Residential Connection (ERC) of 2.5 persons per single-family residence and 2.2 persons per multi-family and mobile home units.. We have some meter boxes that do not have a meter as they were either pulled for non-payment or the owner requested them to be removed. If it is a single tract of land and the plumbing to each of these eight units is all combined into one common line, then a master meter would probably be the better option for this applicant. Section 24.89(a)(1) of the PUC's rules states that, all charges for water service shall be based on meter measurements, except where otherwise authorized by the utilitys approved tariff.. B. Multi-Family Residential A twelve-inch (12") water main shall be required to loop through a multi-family district. What options do we have to address this issue? /Supplement 0 These waivers usually apply only when the customer voluntarily contacts the system to either install the appropriate number of meters or allow for inspection by system staff to verify that the other connections are not being used. 1 begincodespacerange [tF]JJfSHYs8n?G?#ZS^n#E|WHxt2o1BBb.el+Dijwv-7ajcn7mY 6ii>a!0Y7"9ET3 Other TCEQ inspectors have assessed the capacity requirements on the 2-inch meter size which industry standards deem to be eight times the normal capacity of the 5/8 x 3/4-inch meter, regardless of the number of trailers on the other side of the meter. If your system refunds memberships then the original member should get their membership back and the new property owner should pay for a new membership. <9E> <9E> <017E> 1616 Rio Grande Due to an expansion, the two split and are now serviced by the same meter. Most importantly, you should enforce these policies and refuse to set a meter until you are satisfied that the applicant does, in fact, own the property on which the meter will be placed. <8F> <8F> <2022> A reason for rate training is so the board can justify the base and gallonage charges to all ratepayer classifications and also to TCEQ in case the rate is appealed. /Supplement 0 0000002966 00000 n 1 begincodespacerange 362 13 I told her that was incorrect and that I would mail her the documentation to prove it. /CIDSystemInfo <93> <94> <201C> Id like to offer an observation though, based on the information from the TRWA Sample Tariff. Total non -residential 6. HWn8}7vR}\d.P`! G{|(> 7 This only works for meter reading and does not solve the issue of access for repairs and emergencies. "!#w~[^Mt__^7ea?VU> {9Vh*A!_Q~" [w|V}.f%z[o~di_Yzbb{[Xu]\*lq& <88> <88> <02C6> each new commercial connection and $1,000 for each new residential connection. R02 - Single Family House (larger than 5/8 " meter). :SYA"e2=pmn':"^Ptvop?L`EekP)H:^OK)XNI But the continued headaches and future problems will not be worth the bad public relations this can cause if anything happens to the service line or meter that is on someone elses property. 0000001445 00000 n I am not aware of any cost of service appeals dealing with this issue specifically, but systems should be aware that the PUCT might side with the customer if someone complains about being charged new fees to obtain service at a location where service previously existed. xb```a``Jc`f`ed@ Ar,8-O00/2\B;wOg`Xl_SKl}w>5">%QPH2F50e00,c 5RJf5v zn ' +\AF> %PDF-1.3 % /Registry (Times-RomanOPBaseFont0) 0 339 0 obj <> endobj If your engineer has not approved the use of the booster pump or sized the lines and meters to accommodate the 60 rental homes, the customer is not in compliance with the terms of the agreement and your tariff. (1) The requirements contained in this section are to be used in evaluating both the total capacities for public water systems and the capacities at individual pump stations and pressure planes which serve portions of the system that are hydraulically separated from, or incapable of being served by, other pump stations or pressure planes. <99> <99> <2122> -tjOXWIR-9L#|qAH)=ya[AXO>_u 9U]](M:?`^V a/X`jsV60;aC}18Y_{/c%nmVlf.0FVL Master metering is only applicable when it is a single piece of property, not two different tracts. Email: info@trwa.org, Water University/Utility Management Certification, TCEQ Requirement All Occupational Licensing, Wastewater Technical Assistance & Training Program, Click Here to Return to the Ask Larry Archives Homepage, Metering & One Meter per Residence Rules (Ask Larry). The correspondence should also include a date on which service will be disconnected if the customer fails to make arrangements for the CSI. 0000000016 00000 n A: TCEQ rule 290.44(a)(4) explains the purpose of the rule stating: Each community public water system shall provide accurate metering devices at each residential, commercial or industrial service connection for the accumulation of water usage data. This ensures that the water system can document that customers are being billed properly. Even a temporary hose hook-up is prohibited since that is a violation of the conditions found in your customer service application and agreement. Accordingly, at Section 24.169(a)(2) of the PUCs rules, the Commission unequivocally states that unless otherwise ordered by the commission, each utility shall provide, install, own and maintain all meters necessary for the measurement of water provided to its customers.. <7F> <7F> <2022> Most manufacturers suggest straight runs of pipe ahead of and following a master meter. for the single-family residential customer group. Finally, it is also important to be clear with the applicant regarding how the drought contingency and water rationing requirements apply to the irrigation meter. You should start by notifying these customers that you have observed people living at these residences and cite them to the relevant TCEQ rules and provisions of your service agreement relating to having only one residence per connection. It is never a good idea to set a meter at one residence with a yard or service line running across the property to the next active connection. /Registry (CourierOPBaseFont1) D/^&H The systems and engineers said that if these old dormant tap locations wanted to be re-serviced and if upgrades were required, the present landowners where service had previously existed would have to pay for those upgrades. There may be limitations that prevent using the meter when there is an outside water ban or other drought measures are in place. <8C> <8C> <0152> By doing this, when they get a few more meters, they can begin replacing the meter tops with these newer AMI tops. Q: We have a convenience store and a chain restaurant using the same meter. 0000001107 00000 n The capacity requirement is driven, in part, by the maximum potential amount of water that could be pushed through that meter on a peak day. <8B> <8B> <2039> U0!_bU2S'vB9{h7UM;y>F]6]>_]I;j]R_}I/l CMapName currentdict /CMap defineresource pop Based on my experience, a great number of systems opt to have a single meter properly sized to meet the service needs requested by the owner instead of having multiple smaller master meters or even individual meters for each apartment. Amstelveen is a leafy, prosperous, family-oriented suburb close to Amsterdam, which has a growing population of international residents. endcodespacerange This is a hard line for systems to take, but otherwise you are operating on an honor system in which the applicant has little incentive to uphold his or her end of the bargain. The short answer is yes, the WSC/district board can change their tariff/service policy to allow for meters to be set on someone elses property. Connections may be described in terms of single family equivalent connections, living unit of equivalents, or any other generally accepted unit of consumption typically attributable to a single family household. Your WSC cannot demand that a person pay the entire cost to extend a 6 inch line unless the engineer determines that is the size line it takes to serve that particular applicant. Therefore, removing the meter box completely could allow the utility to reduce its total number of connections for purposes of determining the systems necessary capacity. Commercial 5. This can lead to lawsuits and fights between neighbors and family members, and often the utility ends up bearing the brunt of these clashes. Some systems do require individual meters to each different apartment, condo or other type business that is all owned by one individual or company. Any correspondence you send to this regard should include a deadline for the customers to contact the system to set up a CSI so the utility can verify whether any prohibited interconnection between the two dwellings exists. Also do you have any recommendations for a particular meter read system? Q: A member of our WSC has two water meters on his property. The District is subject to the continuing supervision of the Texas Commission on Environmental Quality (the "TCEQ"). 0000002796 00000 n How common are they compared to the traditional positive displacement manual read meters? As for the TCEQ 290 rules, master meters are to be calibrated for groundwater systems once every 3 years and surface water meters every year. <93> <94> <201C> Would this person also have access to the system office or have keys to the water plants? For example, the provisions of TRWAs Sample Tariff regarding non-standard service include the requirement that the corporation approve the design requirements of the applicants required facilities prior to initiation of a non-standard service contract. 36 beginbfrange @0A2@p0@T!EQL& L Aa0w"[!-Si7qH>D Based on the level and manner of service being requested by the owner, a 2-inch water meter may or may not be sufficient to provide the water capacity being requested. The defined area is depicted in Appendix 1. <84> <84> <201E> With this person not being an employee or contractor, exactly what leverage does the system use to require the meter readings to be delivered on time and accurately? lmr19a9s;rw;A$PsI@mr+9pB? Most of the re-reads were because the brand of meters the system had installed used exterior-mounted antennas, which were susceptible to a variety of hazards, such as gophers, dogs or lawn mowers. This can be as little as one foot or several feet of water added to the tank. Well get someone to demonstrate the rate template weve designed and provided to systems across the state. Q. How should this be handled? Back in 2004, TRWA staff met with TCEQ to discuss several issues relating to their capacity regulations and interpretations. connection (living unit equivalent) that for the purposes of this Amended Agreement shall be Six Hundred Fifty << All the meters or at least the material data sheets should state that the materials used to manufacture the meters meet NSF 61. <86> <87> <2020> (2) Active connection, as used in this section, means a lot or . All usage rates per thousand gallons should be the same across all classes of ratepayers, although conservation rates, designed to encourage efficient and non-wasteful water use practices by customers, can assess higher usage rates per thousand gallons for customers using more than a specified amount each month. <00AE> If your systems tariff contains the same language as TRWAs sample tariff, failure to remedy this hazardous condition is subject to disconnection without notice, and ultimately cancellation of membership due to policy non-compliance in accordance with Section E if the issue is not remedied. end ~0r; trailer The corporation will disconnect without notice if the member refuses to allow access for the purpose of confirming the existence of such condition and/or removing the dangerous or hazardous condition (30 TAC 290.46(i) and 290.46(j)). Problems also come about if a leak occurs by some accident or digging operation by the front property owner and the back property owner wants them to pay for damages, or have the system discount their water bill because they didnt know they had a leak. both the commission's central office, located at 12100 Park 35 Circle, Building C, 1st Floor, Austin, Texas 78753, (512) 239-2545 and at the applicable regional office listed as follows. Some systems try to solve this issue by installing remote read meters (AMR) that allow the employee to drive by all the meter locations and the meters transmit the readings to a base unit in the vehicle. <09> <0A> <0009> 6^u9Z{s DraDsio1,m?Ph/&KZlho_ryP <002D> The sample tariff allows the system to estimate a bill and notify the member of the estimate if meter access is hindered or denied. The system needs to be aware of the potential liability issues with such an arrangement and should contact the systems insurance provider to find out what, if anything, would be covered if the person is injured while reading meters or causes an accident or damages some customers property. Single family Non-Residential Flow (gpd) # Users 2. Our system is more than 40 years old and there are about 20 properties that have more than one residence on a single meter. The quadplexes were built in 2006 and are not located within the boundaries of a city. <89> <89> <2030> 12 dict begin <84> <84> <201E> If not, then the system could be charged with trespassing. <8D> <8D> <2022> endcodespacerange %PDF-1.7 hbbd``b`+A| "[@@ebX H0X "$k $BG HI (,HW *##6F0 w end The extra 15 percent capacity is supposed to be maintained by the system (not paid for by the new customer), but the system may require applicants requesting service to pay for some of the system upgrades that will be used by that applicant. This is the back property customers responsibility. While it may be difficult for them to claim the second dwelling is vacant if evidence of habitation is obvious, some people might try to claim that the habitation is only intermittent, that no water is being used at the second location, or that water there is being supplied from a separate source. The system is not responsible for securing or requiring an easement for any service line from the meter to the ultimate customers home. <85> <85> <2026> A: Yes, under Chapter 13 of the Texas Water Code you must provide service to the applicant if the location of the request for service lies within your certificated service area and your utility is privately owned or a nonprofit water supply corporation. Q: One of our members sold their property and land but did not transfer the membership. Using the formula 3.14 X Radius X Radius X Height X 7.48 (gallons per cubic feet) you can calculate the number of gallons of water added to the storage tank. For example, in Section E, Members Responsibility: d. Therefore, all water usage registering upon and/or damages occurring to the metering equipment owned and maintained by the Corporation shall be subject to charges as determined by the Corporations Tariff as amended from time to time by the Board of Directors. The inspector would also check for chlorine residuals at any location which the customer says is being supplied water from a private well or other source. <8F> <8F> <2022> <9A> <9A> <0161> 0000001388 00000 n /CMapName /Helvetica-ObliqueOPBaseFont5 def )-__@u{{z"|RDQG|G2`4Y M6 oaomo[^W[zWJ+wCV The board can amend the current charge to whatever they determine to be fair to the ratepayers. <8C> <8C> <0152> There are many points that need to be addressed before agreeing to this offer. Next write down the master meter reading on the meter to be tested. 0000000015 00000 n The Members use of the Corporations curb stop or other similar valve for such purposes is prohibited. Therefore, existing customers have been paying for extra capacity for many years and these new customers are being asked to provide a portion of the cost associated with the capacity they will be using. Some engineers and systems took this to mean that if we remove the meters at these dormant locations, the system would not have to charge future new customers the price for upgrading their old water mains until the freed-up capacity was allocated to new active connections. Not sure they have a higher level." Yes, his is true but interestingly only since 4 September. Prior to initial connection of any Customer other than a single-family residential Customer, the District's Engineer shall calculate . <00> <002D> ]BA Y,bps`>x/@HnqXNZ1yek5Fq8:^bV_W =.*'&0Y5E4oUpcbT6P,SkV/ lliF7LEM]AgDtC,a]oaF![Oi0 qy}>XPN&:VYCp>F0 " The ERUs would be equivalent to what would be used by typical single-family residences, if they were using the water. However, TCEQs 2019 guidance on determining the number of connections served by public water systems defines active connection to include any connection that has the capacity to receive water, even if there is no customer currently receiving water service there. <96> <97> <2013> <98> <98> <02DC> My question is what is considered access? (In fact, conservation rates can escalate, in proportion to the total gallons, for customers using the greatest amounts of water on a monthly basis.) Save. (This cut-off valve may be installed as a part of the original meter installation by the Corporation.). Then a straight run of pipe at least three times the diameter of the pipe after the meter. <8A> <8A> <0160> Use some water out of the storage tank (ground or elevated). e. The Corporation shall require each Member to have a cutoff valve within 2 feet of the meter on the Members side of the meter for purposes of isolating the Members service pipeline and plumbing facilities from the Corporations water pressure. A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. <09> <0A> <0009> 0 <8D> <8D> <2022> Ask Larry Archives: Metering and One Meter per Residence Rules. The wait times at the transit Schengen passport control might be a bit longer but probably not since the border police seems to be managing staff levels. Both of these sections clearly state that an owner of the property to be served is the only person qualified to be a WSC member and that the meter has to be installed on the property designated to be served. to TCEQ rules regarding elevated storage, the number of connections that are allocated to the tract will be four, because that allocation is determined on the number of meter connections. It is best to set the meters close to the structure to be served and to always obtain an easement for service lines and meters before new service is established. <8B> <8B> <2039> The most immediate issue to address is the potential health hazard caused by the loss of pressure when the booster pump kicks on. Systems are not required to do expensive title searches, but they should require applicants for service to provide a legal deed or ownership proof showing that the person applying for water or sewer service owns that tract of land. :RA%_Xo($N4jKA$iH~5]_]_W_4_'MAzcbhS Gj,+ NPt%TJMvM'B!41F"#4_M}:C?o_o_Z__^_,bD-CF`s;7Qfdcq12FnfhPM4w*`Rthj7v>N2nAqNtF?ON~kEWTB}WLO'?~_Kjjv?ijpU5l%.^=8I>5jtLd%-A^XABL4"?DDDD~~/a?i{`TG{`_+IW21 ffy./HZU"L3FRCa;5.Z qa?C$;VY!v +rxO%}^F'dvwtkV~JW_k#Nq|o|!mm+DcWS62q}9jQi|:{MT'^K{Ul%kr#x~jBXDvK{!ZoI";NaZa4?AWuAR#kM4Nh0Ai#'A"""!D~" }~},Tv;R*2@YDxw4& f0OeqXYDtc/DCXt(P 4(A|;Z Think of it this way: what if that property owner was requesting not one meter, but four new ones? We really need to understand the regulations and what action we need to take prior to approaching either business. ~A%b u;_K[O]u?__KVX?p5~5Ka%K}>k47Z=j{u__t 8P_zz[__z-os%DtGDrJb"" )A o0?LgGt{Cifk_Kat2'~ez{*R,r08e0@Bf1+oxG t%&L!XD(gTn6"LXa9t> 0000003802 00000 n <7F> <7F> <2022> 0000001032 00000 n These cost-of-service issues have subsequently been transferred to the Public Utility Commission of Texas (PUCT), which has been very pro-consumer when addressing complaints. <0D> <0D> <000D> H_w"'i.wF%P)O Is it ethical for us to charge a second equity buy-in fee for this meter if we already charged such a fee for their first meter? Section E allows for disconnection without notice when a known dangerous or hazardous condition exists for which service may remain disconnected for as long as the condition exists, including but not limited to a public health nuisance as defined in Texas Health and Safety Code Sections 341.011 or 343.011. endstream endobj 1 0 obj<> endobj 2 0 obj<>/XObject<>/ProcSet 79 0 R>> endobj 3 0 obj<>stream <09> <0A> <0009> The larger the meter, the greater the amount of system capacity that must be kept in place for that meter. TRWA suggests that systems tell their customers to add the cost of their meter and impact fee to the cost of their property before they sell in order to fund installing another meter at their new location. <8E> <8E> <017D> <88> <88> <02C6> Q: What is the purpose of the restriction on multiple connections to a single tap rule? Duplexes and triplexes are sufficiently similar to single family homes so that a duplex equals twice the ERU . endcmap Published February/March 2021 (Issue 1 of Quench). begincmap <00A0> There is nothing that prevents a customer from having a separate meter just for their irrigation system. If not then the meter accuracy is over or under by that difference since the tank is a definite volume (provided the above calculation and tank dimensions were accurate). If so, that is another major concern for liability should he interpret this agreement to read the meters as having free reign to the systems facilities. << |pz~0u]MbHw{B|%r4ln'Ur]af2Ia0 fkF0S;@G bYH(?I 36 beginbfrange <8D> <8D> <2022> As a general rule, the only difference should be in base rates based on size of meter as indicated in the TRWA Sample Tariff. The impact fee and other front-end capital improvement fees also remain with the existing tap and location and should never be transferred to another property for the same reasons above. endstream endobj 79 0 obj[/PDF/Text/ImageB/ImageC/ImageI] endobj 80 0 obj<>/Width 2550/Height 3300/BitsPerComponent 1/ColorSpace/DeviceGray/Type/XObject/Name/background_1/Subtype/Image>>stream Climb the tank and use a steel measuring tape to measure the height of water in the tank to the manway. Hopefully this will help address the customers concerns. The TCEQ interprets an "active connection" as a connection that is completed or existing and able to supply drinking water from the PWS to a single-family However, if your homeowner needs a 1" or larger meter, then the requirements for non-standard service as outlined in Section F. of the TRWA Sample Tariff would apply, including an engineering study for each oversized meter. A new membership fee should be required for each new meter. The Uniform Plumbing Code does not allow for booster pumps under this condition and TCEQ rule Section 290.44(d)(3) states that service connections that require booster pumps taking suction from the public water system lines must be equipped with automatic pressure cut-off devices so that the pumping units become inoperative at a suction pressure of less than 20 psi (thereby preventing a back siphonage condition). The normal straight run of pipe prior to the meter is five times the diameter of the pipe. When setting these new meters, it is important to remember that if the property is subdivided in the future, each meter should be on the property with the residence or structure to be served. /CIDInit /ProcSet findresource begin <9D> <9D> <2022> <20> <7E> <0020> A: TRWA hasnt tracked the number of systems that have installed electronic read meters, whether they be the AMR (drive-by) or AMI (instrumental gathered information) meters.