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The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. This URL must be http:// or https:// and be less than 255 characters long. The start date you have supplied is after the end date. whose number you've supplied in the CardNumber field. This is an important field as it allows us to identify and process the transaction through your account. Please try again. The user does not have permission to view this transaction. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. We also return to you the 2 digit Decline Code from the bank. Until I get a response, is there anything else that I could be looking out for? Please use format dd/MM/yyyy HH:mm:ss. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Cannot authorise this card. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. The Authorisation process failed, due to an internal server error. Please check and retry. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. . GBP for UK Sterling, USD for US Dollars and EUR for Euros. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. You will need to check the URL to which you are attempting to send your POST to. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. If you are passing any other characters, or spaces, you will receive this error. For more information please refer to the protocol guides. The card number you have entered is not supported as a card type on the Opayo system. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Please ensure that you only use a fully qualified URL. The request was unsuccessful due to an unexpected condition encountered by the server. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. The payment will now appear as a failed transaction. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. a: Right click on the Medal of Honor exe file. If you are providing a value which has more that 10 characters then you will receive this system message. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. Your code should send only the first 100 characters if your description is longer than this. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. If you do not provide this value, you will receive this system message. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP You will need to check your code to ensure that your server does not send more than 100 characters within this field. The PhoneID is not registered to any vendor account. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. This is a required field and needs to be sent with every transaction you register with Sage Pay. Cannot create the new user. The RelatedVendorTxCode value is too long. italian sayings about love and life. If you're trying to use one of these cards, you'll need to use another card to make the purchase. Why is this sentence from The Great Gatsby grammatical? The Delivery Address2 contains invalid characters. You will have to check the content of this field ensuring that no invalid characters are also contained. Original transaction was not a billing agreement. Please check and retry, There was error processing the payment at the bank site. how many children did gloria vanderbilt have. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. Is it possible to create a concave light? The payment requires authentication, Token system does not support this. cannot be before , please check. Please ensure that you are posting this field with each transaction and that you use the correct value. If a value is supplied, should contain either 0 or 1. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The issue is normally associated when you are attempting to automate these actions. There is a problem with the details that have been supplied. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) The payment can now be authorised and sent for settlement. You will need to try a different card type. Why are physically impossible and logically impossible concepts considered separate in terms of probability? You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. Provided token id does not exist in the system. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. Some debit cards require a PIN to be entered. 3D-Authentication failed. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. Please check with our support team if you are uncertain which cards your account has been set up with. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. The primary admin user cannot be deleted. A valid

value is required in the format 123.123.123.123. The CardExpiry date that has been entered is not a valid month and year combination. A transaction is unable to be registered without this information. The RelatedTxAuthNo does not match the original transaction. 4021 : The Card Range not supported by the system. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You must also ensure that there are no spaces within this card number. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. Please ensure that you are sending the correct value in the TxType field. The value which is being sent accross in this field is more than this. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. You have entered an incorrect value for the card security code which is invalid. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Invalid request. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. Only whole numbers of Yen are acceptable. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Similar results when you try and use an active card on the test.sagepay. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. Your system should be storing this information and be retrieving it from your database when performing the above actions. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The method requested is not permitted against this resource. A valid value is required,this must be value between 0 and 999999999.99. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. No further refunds can now be performed against the original transaction. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. Transaction is not allowed without 3D secure authentication. bloomfield, nj water meter replacement. The CardStart date that has been entered is not a valid month and year combination. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. You must check your code to ensure that you only use a fully qualified URL. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. This URL must be http:// or https:// and be less than 255 characters long. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. f: Alt+Tab to a popped up window name 'Message" which contains the following. Any other values or characters will not be allowed and will result in this error message. You must provide the first 9 digits of the card number in the field. You must enter the address to which the card being used is registered in the card address box provided on the payment page. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. In this case, please . In this case, you will need to use another card to make the purchase. Disconnect between goals and daily tasksIs it me, or the industry? Not the answer you're looking for? You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. You are not passing the currency field through with your transaction. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. Pick Up Card. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. Some cards have restrictions on cross-border usage. The BillingAddress field which you have provided is longer than what is allowed. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. The GiftAid flag is invalid. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. All cards issued are part of a range - this is defined by the first 9 digits of the card number. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. cannot be more than 50 if is not provided. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. Exceeded the allowed amount of commands to execute. The certificate must have the digital signature key usage. The DEFERRED transaction you are attempting to RELEASE has already been released. Invalid system used for the related transaction. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The total value of all REFUNDs can never ever exceed the original transaction value amount. The ReleaseAmount larger the original amount. The value, if supplied, should contain either 0, 1, 2 or 3. c: Add this ending to the target field: dxlevel 91. d: Run the game. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The Billing Address1 contains invalid characters. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. Please contact support@sagepay.com if you need this reset. If a value is supplied, should contain either 0 or 1. Please ensure that you are sending the correct value in the TxType field. The Delivery Address1 contains invalid characters. The server has refused to fulfill the request. You will need to check your code to ensure that the field is sending the correct code. The amount field you are passing through is invalid. No further action required. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. It is likely that you are submitting several email addresses which is therefore generating this system message. This will be required if you have AVS turned on within your Sage Pay account. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. Incorrect Percentage value entered. This field is numerical only and can only support values from 0.01 to 100000.00. Must have only one basket field specified. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. If you are providing a value which has more that 200 characters then you will receive this system message. You have not provided us with the correct value within the VPSTxId field. This will not allow us to decode your transaction registration POST. Incorrect Fixed value entered. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. cannot be before this month. In the new Run window popped up, type msconfig, and hit Enter. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. The DeliveryFirstnames field is required. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). The method specified in the Request-Line is not allowed for the resource identified. This Authorise would exceed 115% of the value of the original transaction. The expiry date of the card that you have entered on the payment pages is in the past. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The Authorisation has been declined by the bank. The card type you sent in the CardType field is not active on your account. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The StartDate is in the future. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Start Row and End Row range too large. A VendorTxCode has not been provided within your transaction registration. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. The Billing Firstname contains invalid characters. The Transaction was Registered Successfully. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction.