The incorporation of these other data points is what I call a "green space" analysis. Unlock your team's curiosity and willingness to take smart risks. Critical Selling is a powerful guide and introduction to Janeks research-based sales training methodology that has aided thousands of sales professionals in their careers. whitespace vs green space sales. And so on. The business model that worked on paper didnt work in the marketplace. You can tell a lot about people by the questions they ask. Some companies use the term white space to describe just one of the above, so its important to understand the white space definition encompasses all of these. You can identify where their current investments lie and then highlight the right product to satisfy their additional needs. Finding Whitespace in the Furniture Industry So by white space, I mean market opportunities your company may wish or need to pursue that it cannot address unless it develops a new business model.. WebAnd thats why more and more B2B companies are leveraging technologies that can perform this type of whitespace analysis at level of scale, speed, and accuracy that manual processes cant even come close to replicating. In the graphic below, there are two dimensions of space. One of the best places to start with finding white space is within what you currently offer customers. If white space really were just a place where no competitors lurked, companies would have little trouble bringing their most innovative ideas to market, since theyd be, practically by definition, the ones least subject to competition. All in all, you want to create a cycle of happier customers who are easier to retain because you have a clearer picture of how youre serving them. Now that weve looked at the benefits of white space analysis, lets break down the steps. 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But the reality is that there are many sources of intelligence you can leverage to help the sales team sell more effectively, now and in the future. Not only does this increase trust between your sales team and your customers, it also gives you valuable insights to make more informed decisions about product development. Whatever your color of choice, pioneering new markets feels exciting. Future-focused mapping emphasizes applied strategic forecastings over at least five years. Categorize your research into types of opportunities, Our Sales Consulting services, powered by our proprietary Sales Performance Blueprint model, will help diagnose and fix problems related to all facets of your sales organization, processes, and strategies. Your customers know what youre not offering because they want it and dont have it. Let these insights drive necessary changes to your strategy and youll enjoy increased sales and ROI. griffin hospital layoffs; whitespace vs green space sales. White space analysis is the process companies use to evaluate their existing products, services, and markets to address unmet customer needs. Critical Prospecting Skills addresses the key areas that lead to successful prospecting and enables sales professionals with the skills to fill their pipeline with qualified prospects. Predictive sales analytics has proven to be a powerful tool for improving effectiveness and boosting results at-scale. Furthermore, which of these clients are in growth industries and are on a solid financial footing? This may well be so for AOL as it tries to switch from a profit formula based on subscriptions to one funded through advertising, something very far from its core but very familiar to its born-on-the-Web competitors (though perhaps the fact that Armstrong is a former Google executive will carry the day). Below are a few practical tips to make sure youre investing your time and effort wisely. What are the building blocks essential to crafting a green field strategy? However, companies should approach unpopulated market spaces with a dose of caution. A white space isnt just a place where your competitors are absent. But heroes need to be paid, so the best barbers demanded wages that blew apart our financial model. Many law firms, in part because of a lack of marketing sophistication and in part due to politics, will pay lip service to providing marketing and business development support equally across all practices and partners. Lets take a closer look at what that means. The easiest way to do this is by targeting a different part of your audience. The concept behind whitespace is very simple. For example, financial advisors who offer mutual funds, exchange traded funds and insurance have many individuals and households as customers. You manage an account team that sells software in a highly competitive healthcare market but your customer has made an off-handed comment about needing help in data analytics. Get a clear view of the products/services they have already purchased. The financial advisor must now discover what her customer has purchased, in order to offer other complementing products. Do this for all clients and all products. Why do account managers ignore green field opportunities? There are few products and services that are universal. For me, that little button that enables our subscribers to ask our research team questions is like a window into their world, providing yet another level of insight and understanding. Critical Sales Coaching Skills is a training program that maximizes coaching abilities and equips sales managers with the knowledge and skills to drive their teams toward optimal results. WebGreen field pursuits may build strong relationships and open lines of communication at the top between the buying and selling organization. After looking at customer feedback, its common to come away with lots of innovation ideas. As a sales team, you need to stay up-to-date and engaged with your customers. One of the best places to start with finding white space is within what you currently offer customers. You can also learn more about potential white space opportunities by asking your customers how your offering improves their everyday flow and where it might be lacking. But a large purchase could vault a client onto this list in a given year, while next year it fades back into oblivion. Where are your offerings falling short and need improvement? The white space is the opportunity itselfthe area where a business can innovate, expand, upsell, and cross-sell its products and services. After all, you already have all that data at your fingertips. While you can do this manually, the vast majority of modern white space analysis will be conducted via a platform like Salesforce, which gathers all of your customer data and runs it through an analysis. The focus of the discussion might be global expansion, acquisitions, product revisions, trial markets, etc. Most of our account managers spend time exploring sales opportunities in the lower left-hand cornerpeople that they know and sales opportunities that are well defined. 2021 Corcoran Consulting Group, LLC. But heroes need to be paid, so the best barbers demanded wages that blew apart our financial model. Table 2. Your goal here is to identify buying centersunits inside an account that have independent purchasing power, like a division, department, or region. Expanding might mean exploring ways to branch out to other regions of the country. Many account managers would rather disregard the green field and focus instead on low hanging fruit. These are five reasons for their reluctance. Janeks sales performance solutions apply to any industry. Global Headquarters In fact, I submit that the first attempt at establishing a green space analysis should start with a flip chart or whiteboard, and the opening exercise is establishing which internal and external drivers we value most. For example, if Angelo has just added a jar of peanut butter to his online shopping cart, he might receive a suggestion to also add a jar of Irish strawberry jam and some honey wheat bread. Unlock your team's curiosity and willingness to take smart risks. Copyright 2023, MindBrew, LLC. We often hear from account managers that they want throw off the cloak of vendor and become a partner or trusted advisor. The greatest challenge with the white space analysis is its lack of context. 1. When youre ready to scale your business, white space analysis reveals your most worthwhile growth opportunities. White space analysis then becomes literal as white spots pop up on your colored map and highlight new opportunities. White space is the gap between what products or services your customer has invested in, and the other products or services that your company or business has to offer. When used correctly, white spaces provide opportunities for companies to revamp their products and services. For example, financial advisors who offer mutual funds, exchange traded funds and insurance have many individuals and households as customers. Sales professionals find the white space in the customers account. There are four (4) powerful reasons why sales teams should focus on developing the green field in high volume strategic accounts. Join our mailing list to receive the latest news and blog updates from our team. WEBINAR: Supercharged Account Planning April 18th, 10am PT, A Guide on How to Build a Sales Strategy That Works, A Deep Dive into the Customer Buying Journey, 3087 E. Warm Springs Rd., Suite 300, Las Vegas, NV 89120, USA, Atrina Center 32 Kifissias Ave., 151 25, Maroussi, Athens, Greece, https://www.forbes.com/sites/jiawertz/2018/09/12/dont-spend-5-times-more-attracting-new-customers-nurture-the-existing-ones/?sh=6ad0b6c35a8e, https://hbr.org/2010/02/where-is-your-white-space. White space definition, the unprinted area of a piece of printing, as of a poster or newspaper page, or of a portion of a piece of printing, as of an advertisement; blank space: White space is as effective in a layout as type. Once more, the data you gather allows you to filter your search by customer, region, product, etc. The concept behind whitespace is very simple. whitespace vs green space sales. They may not be aware of services offered, and you may not be aware of how much of their time is going into a particular task. At your fingertips rather disregard the green field and focus instead on low hanging fruit least five.. 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