I'd use them again for sure. I needed the outside pane of glass on my bedroom window fixed, which they did and it looks brand new. border-color: 330000; We had a french patio door installed at the end of 2020 and the latch on the handle broke, it is not the multi point handle, just the rgular one and i cant find a replacement. Post Conventional screens and smooth operating retractable screens are available. I think they are a Chinese product if I remember correctly. Most all problems addressed by local rep and tech, however I have called Houston several times regarding the deteriorating finish on the exterior handle hardware for all waterfront exposures. Neuma Doors Catalog - DW Distribution. Thanks! Yes we have warranty that covers delamination but why risk the head ache. Kept the site clean, cleaned up each evening, explained the process and delivered on time with great quality. We install new windows. Door frames: Lifetime for original purchaser as long as purchaser owns home. -->. I have no reference for you who will be able to fix window for this type of problem. The doors poured water during rain storms. Please advise next step to proceed with the work. A weep-hole cover is provided which allows water to drain out, while preventing dust and dirt from getting in. They were totally professional, polite, and our windows look great! Impact Glass: 10 year prorated limited warranty against seal failure. border: 10px solid; When I told them about the situation, they quickly sent someone out to look at the problem and ordered new glass. We had a door delivered in packaging to assemble and install in a new home build. For example, you can find vintage doorknobs that are only there to look pretty with a dummy function, or you can find modern door knobs with a privacy function that locks. The team know exactly what they are doing, efficient and professional. I guess everyone is working from home and nobody has been of much help. Awarded with ISO 9001 and ISO 14001 certifications Nan Ya Plastics represents internationally recognized sets of standards in quality and environmental management systems. Highly recommend this company. Thresholds have superior draining systems to . Anthony J. The polyurethane foam core is 100% CFC (*Chlorofluoocarbon) -free. Whatever your door hardware needs, weve got you covered! Not sure on parts though. Here in California only high ends communities use Neuma. The label on the door is 01496 if that helps. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. Wed Oct 06, 2010 1:58 pm, #8 Defective on day one. Original visit was unsuccessful in repair but Eric came out to see whether the company could help me. Our experienced and knowledgeable technicians can provide fast and reliable window repair and installation services. Excellent work and appointments were all on time. They have verybquick respond and good people. We strive to provide timely and reliable services no matter the situation. Neuma exterior doors are beautifully designed and durable. We needed a repair for a crank casement window and every company that I called to repair - said the job was too small or just wanted to replace the window. Satin Nickel and White handle sets come with an anodized This video shows. Texas Deptartment of Insurance and Florida Building Code 2004 certified in both impact and non impact fiberglass doors. Text me at +15622752206 a full picture of only the broken piece so i can order the correct piece for you. Warranty Details for Neuma Door Systems in Multi-Family and Commercial Applications This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in (1) residential applications other than original owner-occupied single-family detached homes, and (2) commer- cial applications within the United States, Nan Ya Plastics USA warrants that insulated glass shall be free from any failure or material obstruc- tion of vision due to a failure of the glass seal for the warranty period. If you have a need for a pocket door repair this is the place. Decorative Glass: 1 year limited warranty against seal failure. border-color: #000000; The colors are limited to white, but there are some really cool features on these doors. Multi-point lock systems are available for all patio systems, standard on 8 patio doors. * Net Jamb dimensions are 5-3/4 and 7-3/4. Superior weather stripping design offers excellent air/water tightness. .table_d2e32 td { } Neuma has the only all composite door and frame system. Hardware finishes are available in Gold Brass, Satin Nickel, White and Dark Brown, The sidelights on the patio door include flat removable screens, Frames are made of composite material with a smooth exterior and interior finish, Optional woodgrain finish is available. Lasting performance and unmatched protection A must-have for ensuring lasting performance, particularly for 8'0 door systems. I wish my Neuma doors would break so I can get something new. Great company. 2. Does this still need to be painted? Together, we execute successful projects by coming together as a diverse and cohesive team of driven professionals. Adjustable stainless tandem rollers are installed in the active panel. Very responsive for a broken door handle and lock. No one ever attempted to return my call, not even to help me locate a local distributor. } Most door hardware will fit the following door preparation. I ask because I'm wondering if warning people not to buy the doors in coastal areas is a fair assessment? Overall a pleasant experience for us! I dont usually get on this site so wont see an answer. Maintenance guide can be found at http://www.neumadoors.com/pdf/Maintenance. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. I appreciate companies that dont try to push entire replacements on you. } Dont look elsewhere. Would recommend them. We have houses with open doorways that get boarded up because of Neuma Doors. Problem is that the interior casing ang a portion of the Sheetrock around the ocean facing windows show a 100 pct moisture content. We bought the house a year ago and the door was sticky. Very unusual in our busy world. Offered in 1 and 7/8 widths working seamlessly with proud edge/bull nose and standard book edge doors. Stainless tandem rollers under the active panel are adjustable for better installation. This unit never had an outside key. Warranty Coverage for Neuma Door System Components Installed in Residential and Com- mercial Applications 1. We'd love to help. Post Unsubscribe at any time. At the very core of SDRC are trust and integrity. They repaired an old sliding pocket door for our bathroom, without having to remove any drywall. We are happy with the doors, the installation and Quality Windows of Oxnard Ca. On time , friendly and efficient. Our showroom hours are Monday - Friday 9-5 Mountain time. Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. Stainless Steel Door track, ADA Sliding door Hardware Yes you can now use Emtek multi lock hardware configuration #8. Pocket door track, rollers and guides, Legacy Replacement Door Handles for Vinyl Sliding Doors. Twice. From having a good system where clients can easily call if they have any problems to offering them financing options, we want to give them value and an incomparable experience they cant find anywhere else. Nan Ya Plastics Corporation USA does not have responsibility, liability, or obligation, for property damages arising from a Warranty claim on a Neuma Door System. Shop now to add elegance and vibrancy to your home. I would definitely use them again. If there is alot of sun exposure, I would recommend to paint, the doors will last forever and your protecting your investment. Exposure of the Neuma Door or its systems (before installation of the door) to the elements, improper or insufficient handling storage, installation, maintenance or service. border-color: cc9966; They removed rust that had accumulated on the door track, and burnished the rail to eliminate friction. I have used Sliding Door repair for 3 window installs now and each time they have been amazing with their professionalism and knowledge about windows. HINGED PATIO DOOR Door panels: 10 years from date of installa- tion. Warranty Coverages After the First Year After the first year, replacement parts may be pro- vided at no cost (if found to be a warrantable item), but there is no coverage of labor charges for the removal of defective products or for installation of replacement products. We are looking at replacing a patio door at a beach condo in NC. Brass finish. } Great quality products at excellent prices. Doors come standard with the smooth white finish, wood grain is available upon request. Neuma Doors are designed to withstand the impact of extreme weather conditions. Stainless steel plates provides excellent corrosion resistance, enhances performance, ensures smooth operation and offers I am on South Padre island, TX. We use good parts, follow the best methods, and are attentive to the needs of our customers at all times. .table_d2e165 td { there is also leakage around the weatherstripping and threshold. Parts were unavailable for my door, but your guy went beyond expectations and got it working anyway. who we bought them from. In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (6'8" by 30") door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. Here at Direct Door Hardware, we offer a wide range of door knob parts and replacement parts for all door hardware elements. As a wholesaler, we are not set up to process orders below $750. Exterior woodgrain is special order. .table_d2e106 td { D.P. Hey Sergio, I live in Mississippi and have a 12' x 8" Neuma glider with 3 point locking mechanism. All hardware components are precisely designed and machined for Neuma Doors. 9. Excellent repair of my nice French doors- I was so relieved that they could fix the side window with a new crank, and they matched the other side window crank, so the doors are still symmetrical. I recommend this service over new door since you avoid the stucco and drywall work(assuming the seals are still good). Handlesets with HPVD coating available only with Gold Brass or Satin Nickel. by Hitwithanattitude Mon Aug 15, 2011 10:03 am, #9 Mullions: Lifetime for original purchaser as long as purchaser owns home. Before deciding to purchase a new garage door and opener system, there are several things you . Folding doors for exterior applications They have been nothing but a problem. Sunday : closed, Contractors license: #999259 Thanks again! We were very happy with the quick efficient service for our closet sliding doors. width: 100%; At SDRC, we strive to provide a high-quality and reliable service to our customers. Christopher, Have you tried Zarsky lumber in Los Fresnos? I have owned a NEUMA hi-impact patio door for approx. Our superior, multi-point lock system increases security and enhances performance by providing smooth operation. Live in southwest FL. Thank you. border-color: #000000; P: 1-866-366-7715 (toll-free) A: 8989 North Loop East Houston, TX 77029 } Restore the warmth to your home or office after a heater breakdown with the heater replacement parts you need Each merchandise is guaranteed, depending 1875-in Keyless Stainless Steel Screen Door and Storm Door Colonial Push Model 8000 is an uninsulated, single layer steel door, while the Models 8100 and 8200 are insulated with polystyrene . The whole experience was great from start to finish. I bought 2 sets of replacement patio doors 10 months ago. Satin Nickel, White and Dark Brown. A $100 processing fee applies to orders below this amount. Showing 13-17 of 17 results. Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of Nan Ya Plastics Corp. All components, parts, glass and labor supplied by parties } Well worth the money. border: 1px solid; The interlock has dual weather strips to seal the gap between panels. border: 10px solid; Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. Some of the most common include latches, strike plates, locks, privacy bolts, and knobs/levers. We just discovered that it not locking. The Tech was on time. He cleaned up all the equipment and left my door sounding and working like it was brand new. Now all three are in mint condition!! They were professional, efficient and cleaned up after the install. That looks like one of the frame/header was broken. Their team was friendly and easy to work with. We should have had a replacement Piece in November. -->, , CLICK HERE FOR NEUMA PDF FILE SPECIFICATIONS, CLICK HERE FOR PDF FILE TEST RESULTS NEUMA PATIO DOORS, ,