Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. The list of these services is on the GCC web site, under Transport. By clicking Accept All, you consent to the use of ALL the cookies. Disabled person's bus pass . with no need for anyone to fill in any forms or submit any photographs. 5 Other ways to apply. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Unemployed people. Essex County Council is not responsible for this. Before your pass expires, we may send you a letter inviting you to renew it manually. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. You can renew your bus pass up to 8 weeks before it expires. For further information see www.gloucestershire.gov.uk/fairprocessing. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. You may need to provide proof of your new address. Your browser does not allow scripting so some of the features of this page may not work. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. This can be done online or at a participating library. You can apply for a replacement bus pass by filling in the lost bus pass application form. The passes will be sent out automatically but people should call the bus renewal hotline . Collecting an application form from your local library. If you pass does not register on the card reader on the bus, we won't know the pass is being used. For those people needing to apply for their renewal this too can now be done byApplying online. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. All content 2023 Southend-on-Sea City Council. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. To get an older persons bus pass you must 2 Apply to your local council. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. You will receive your pass by post within 5 working days. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Have you moved? What type of medicine do you put on a burn? What do I do with a bus pass which is no longer needed? Where you caught it and at what time, along with your destination. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. What are the 3 most important parts of a motherboard? Are senior bus passes renewed automatically? If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. The expiry date will normally be five years from your birthday. igo card for 11 to 16 year olds. Necessary cookies are absolutely essential for the website to function properly. If you do not receive your new pass please contact our information line on 0345 600 0659. If you've had a concessionary bus pass for the last five years, you might . Customers will receive their new pass to the registered address at least1 week before their current pass expires. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. How did the American colonies actually win the war and gain their Independence from Britain? We will post your renewed bus pass 18days before the old one expires. applies to approximately 12,000 people, the vast majority of whom are You may be eligible for financial support. All rights reserved. As a general rule, it is usually cheaper to call during the evenings and weekends. English bus passes are not accepted in Scotland and vice versa. Major investment in boroughs schools continues! How much longer should the Sun remain in its stable phase? Older person's bus pass renewal. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. This cookie is set by GDPR Cookie Consent plugin. You do not need to reapply for your bus pass. I am a disabled pass holder, will I receive a bus pass renewal letter? Dont include personal or financial information like your National Insurance number or credit card details. However, you may visit "Cookie Settings" to provide a controlled consent. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Some bus services are changing. If it has already expired, please call 0345 678 9088 to arrange a renewal. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Can I use my pass on Trains? If you have not received your renewal form, please contact our information line on 0345 600 0659. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. pensioners. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. It does not store any personal data. The cards offer older and disabled people free travel in the capital for staff to amend your details and arrange for a renewal pass. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Blackburn with Darwen: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Where can I get a bus pass for an older person? Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you dont provide us with evidence, your new pass will be delayed. Free travel before 9.30 am on infrequent services. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Completed renewal forms will be processed and new vouchers issued approx. If your current bus pass is due to expire within the next month, this is an indication that we . Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Bus The pass is valid for the journey being undertaken, for example at the right time of day. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. What do I do about my concessionary bus pass? Changes to personal details Most young disabled (under 16) pass holders should have received a short form to return. Youll need to provide proof of identity. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. A letter and a renewal application form will be sent to you automatically you can also use the application form below. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you have any questions, please contact Essex County Council by calling0345 743 0430. There is no need to contact us until we get in touch with . The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. 5 How long does it take to renew an older persons pass? Your bus pass will be renewed automatically. Update or cancel a card. Will receive a renewal form, as evidence is required to obtain a new pass. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Application forms for the 'English National Concessionary Travel Scheme . You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. We will need to see evidence of your new address. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. State pension claimants who apply directly through their local council should be aware. If you have not received either a letter or full pack call us straight away on 01452 426265. Using your card. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Our The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Please note you will require your customer number to complete the form (This can be found on your renewal letter). system now generates new passes automatically at least a fortnight before the Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Continuing eligibility for a pass issued due to a . Changes To Renewal Of Concessionary Bus Passes. In the unlikely event that your pass does not arrive, you should call. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. renewed people had to fill in forms and submit photographs but we have scrapped Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas.
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