TDD/TTY. Call Us. Customer Service. Write Now. We sincerely appreciate your patience during this critical time. 1-866-709-KORS (5677) Give us a call for TDD/TTY assistance 9 am to 5 pm EST, Monday through Friday. 1-855-TTY-KORS (889-5677) Write to Us; Write to Us. You can call Michaels at (972) 409-1645 phone number, write an email, fill out a contact form on their website www.michaels.com, or write a letter to Michaels Stores Inc, 8000 Bent Branch Dr, Irving, Texas, 75063, United States. If you’re not familiar with what Michaels is, it’s a chain of arts and craft stores based in the USA. Use our contact form, our chat button, or call us at 888.888.1497 © 2019 Michaels Stores. This is the best way to live chat with Michaels because 606 customers have used it over the last 18 months to reach customer service and told us about it. We are doing everything we can to provide our customers the service they are used to during this Holiday Season like none other. Little did he know that one hilarious screenshot of a Michaels chat would amass more than 160k likes in almost no time and would prompt other people to share their gems from the messaging feature as well. Access@Michaelkors.com. © 2019 Michaels Stores. Michaels and the Michaels logo and other trademarks and logos used on this site are owned or licensed by Michaels Stores, Inc. Recently, Twitter user Nick, aka LouBegaVEVO, found out that the company has an interesting feature on their homepage – a live chat that allows you to interact with other customers. But Michael’s, the ubiquitous arts and crafts store, has taken the feature a step further. Email us your inquiries and we'll get back to you. Not only can you contact a store representative, but you can chat with other customers, a feature that was spotted by the Twitter user @LouBegaVEVO in a Tweet that’s gained almost 200,000 likes. You may experience extended wait times and delayed responses when contacting us. We're here to help! CUSTOMER SERVICE. We would like to show you a description here but the site won’t allow us. Michaels and the Michaels logo and other trademarks and logos used on this site are owned or licensed by Michaels Stores, Inc. Give us a call; Give us a call ... and Saturday & Sunday from 10 AM to 6 PM EST. Chat Now . More info: Twitter Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. Ever so often, someone on the internet discovers something that just confuses the hell out of me. Last night, it was this dude from Twitter who found, presumably while perusing the Michaels craft store website, that there is a feature on the website that allows you to chat, not with customer support, but other Michaels shoppers? Contact Michaels customer service. Email Us. Scroll down below to see the screenshots that Twitter users shared and vote for the ones that made you laugh! 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